Shipping & Returns

Shipping and Processing Time:

We ship all packages via USPS, UPS and FedEx. Your cost for shipping will be calculated at checkout. If your preferred method of delivery is not listed please contact us, we will be happy to work with you to provide a preferred shipping method.

Orders with items in stock will be processed and shipped within 2-4 business days (Monday-Friday, excluding U.S. holidays) of purchase. When your order has shipped you will receive an email with the shipping confirmation and tracking information of your order. To view your order status please login to ‘My Account’ and click 'View Order Status’.

Note: If there are out of stock items or delays regarding your order, you will be contacted by us. We do not ship to P.O. boxes or international addresses

Address Confirmation

It is solely the buyer’s responsibility to supply a correct address. An error in the address may delay or prevent your purchase from being delivered. If you believe that your address was entered incorrectly please contact us immediately and we will correct the matter. If your purchase has already been shipped, we are not liable or responsible for any issues that may arise (delay, theft, etc.).

Changes cannot be made once your order has been processed.  No refunds will be given on purchases mailed to an invalid address. For more information please contact us at:


Phone: 800-886-7564

Contact Us Page



Regular and Sale Merchandise - All sales are final, no refunds, no exchanges or store credit will be given.

Defective Merchandise - If you believe you have received merchandise that is defective, you must contact us (please provide your order number and a description of the damage) using one of the methods listed below within 7 days of receiving the merchandise. We will then determine if you are eligible for a refund, exchange or store credit. Defective items must be unworn and returned in the original packaging. If an item is no longer in stock a store credit will be given.


Phone: 800-886-7564

Contact Us Page

Note: Original shipping fees are not refundable and customers are responsible for all return shipping fee(s).


General Information

Pricing and Promotions 

We reserve the right to adjust the pricing of our items at any time, without any notice. Sales, coupon codes or promotions cannot be applied retroactively to orders once purchased.

Only one coupon code can be used per transaction.


Once an item has shipped, order cancellations will not be permitted.

By clicking the 'Pay for Order' button during the check out process you are agreeing to the terms of our return, exchange and cancellation policies. No changes or cancellations on personalized jewelry once the order has been placed.